Introduction: is aware of your concerns about use of your personal information. We attempt to use and share personal information that we collect online carefully and sensibly. This notice describes our privacy policy. By visiting, you are accepting the practices described in this privacy notice.
Our online privacy policy applies only to information that we collect from customers online who visit our website; it does not apply to any information collected at our retail stores and outlets.


  1. Private policy

We Gather the Following Personal Information About Customers:
Information That You Give Us With Consent: We receive and store any information you enter on our website and\or through other channels (phone, in store etc..): You can choose not to provide certain information, noting that this will limit your ability to purchase products offered on the website, or use some of our features for website customers.

When you place an order with, your contact information is used to communicate related information, such as order and shipment confirmation, release date changes and requests for more information to facilitate the processing of your order. You may opt-out of these communications by canceling your order.

We use customer contact information from the account form to customize future shopping for you, to improve our website and stores, and if you choose to send you information about our company, sales and special offers. If after receiving a non-order related email, you do not want to receive such emails in the future, you can cancel by clicking on the "unsubscribe" link attached to each email.

We obtain information about you when you search, buy, participate in a contest or questionnaire, communicate with customer service, or otherwise contact us or post information on the website.

The information collected typically includes your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; content of reviews you may provide, e-mails to us and any other personal information that you provide to us or post on the website.

We occasionally run our own email surveys and we ask visitors for contact, demographic and technical information. We use contact data from our surveys to send users information about our company. This information is also used to learn more about specific problems that might have been reported or to give rewards, if such a reward program is part of the survey. The demographic information is used to learn more about the types of people who visit our site.

We might run contests on our site in which we ask visitors for contact information (such as their email address). We use this information to contact the winners. We may share contest information entered on our website with our business and marketing partners.

We allow customers to post reviews and to allow visitors to communicate information on products. When posting a review, you can optionally display your name, an alias, or remain anonymous. However, if you disclose personally identifiable information in your review, that information is public information and may increase your chance of receiving unsolicited email. You should use discretion when disclosing information on-line.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. 

Automatic Collection of Information: If you purchase any products online, or have any other interaction with our website, we will receive and store information that you provide or that is generated by your actions. As an example, like many websites, we use "cookies" (explained in more details below) to remember your name and the contents of your shopping cart. This allows you to leave our site, come back later, and still have the contents of your shopping cart intact. It also lets us personalize your experience at, tailoring the content to your interests. A number of companies offer utilities designed to help you visit websites anonymously, in that case, it may limit your experience on our website.

The information received on our website can includes your Internet (IP) address; login and password information; e-mail address; web browser type and version; operating system and computer platform; purchase history, which we may aggregate with similar information from other customers; the full Uniform Resource Locator (URL) clickstream to, through and from our website, including date and time; cookie number; products you viewed or searched for; areas of our website you visited and phone number you used to call our customer service number. We also may log the length of time of your visit and the frequency you visit and/or purchase from us. We assign you a unique internal identifier to help keep track of your future visits.

E-mail Communications:
We provide email links on our "Customer Services" page that allow you to contact us directly with any questions or comments you may have. We may receive a confirmation when you open any e-mail that we send to you, if your computer supports such capabilities. If you send us any email, we will retain such email and your email address for response. We also may compare our customer list to lists received from third parties, to avoid sending unnecessary or duplicate messages to you.

Use of "Cookies"
Cookies are alphanumeric identifiers that are placed by on your computer's storage system through your web browser to enable our systems to recognize your browser when you make future visits to our website, and to store certain information such as items placed in your shopping cart.

You can stop your computer from storing cookies if you want to. Most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. You are advised to look in the "help" area shown on your browser's toolbar. Because cookies allow you to have the benefit of our personalized features, we recommend that you leave them turned on. You must have cookies enabled in order to checkout on our website.

Sharing with Third Parties: We may share customer information that we collect with third parties. Usually, this information will be shared with a third party that has relationship with us as a business partner or marketing partner. Also, we may use the information that you provide us, or that we collect about you, in connection with the promotion of our products and services and those of our affiliates. will NOT sell or rent lists of our website customers data to unaffiliated third parties.

Sharing with our Contractors: We also may employ other companies and individuals to perform functions on our behalf. Examples include order fulfillment, package delivery, postal mail and e-mail communications, customer lists management, data analysis, marketing assistance, credit card processing, and customer relationship management. These companies and individuals have access to personal information needed for a limited purposes on related to completing the shopping experience such as payment, delivery and other tasks, but they are not permitted to use such information for other purposes without our permission.

Promotional Offers May be Sent to You: We may send you offers on behalf of our company or other businesses, or permit other businesses that we are working with to send you offers, if we believe that you might be interested in receiving these offers. If, after receiving a non-order related email, you do not want to receive such emails in the future, you can cancel by clicking on the "unsubscribe" link attached to each email.

Sale or Acquisition of Business Units: As we continue to develop our business, we may buy or sell business divisions or companies, we may merge or combine with another company or our company itself or, all or a significant part of its assets, may be acquired by another company. In such transactions, customer information generally is one of the transferred and shared business assets. The information transferred and shared remains subject to the promises made in any pre-existing privacy notice unless the customer has agreed to be subject to new privacy notice terms.

Legal Requirements and Protection of and Others. We may decide to release your account and other personal information if we believe release is appropriate or necessary to comply with the law, to enforce or apply our website terms of use and other agreements, or to protect the rights, property, or safety of, our users, or others. This information may be released or exchanged with other companies and organizations to protect against fraud, or for credit risk reduction. We will cooperate with law enforcement and judicial authorities, and we may provide personally identifiable information to appropriate government authorities upon receipt of a subpoena or court order, or to cooperate with a law enforcement investigation. We will fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We also reserve the right to report to law enforcement agencies activities that we in good faith believe to be illegal. We undertake no obligation or duty to release such information, however, unless we are required to do so under applicable law.

Other Circumstances: If we want to share personal information other than the described above, we will notify you, and you may choose to instruct us not to share the information.

To the extent that you use our website, and connect to us through your computer, anyone with access to your computer may be able to access our website and conduct transactions in your name. We have no ability to know who has access to your computer, or to your credit card information, or who you have authorized to use such computer or information. Personnel with access to your computer may be able to view any private or stored account information or other information that you have given to us. Accordingly, you are responsible for any transactions that are made in your name by someone who has access to your computer or your credit card number. It is important for you to protect against unauthorized access to any login or password information, and to your computer.

You May Access, Change or Modify Your Personal Information
If you have purchased from us or created an account, our site provides you the opportunity to review, correct, or update your account information.

We May Change These Terms:
Whether or not you have viewed our terms and conditions of use of this website, or this privacy notice, and whether or not you have chosen to not receive notices from us, those terms and notices will still govern your use of We may update or change our terms of use and this privacy notice at any time and from time to time, as we determine is appropriate. It is your responsibility to review them for changes.

Terms and Conditions of Use, Notices, and Revisions
If you choose to visit our website, your visit and any dispute over privacy is subject to this privacy notice and our Terms and Conditions of Use. If you have any concerns or questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:

Joud Customer Service
Phone: (+2)01110005232



How will my information be used?

Information collected on may be used in the following ways: 

  • Schedule deliveries of merchandise that you purchase online. 
  • Create an online account for you at
  • Bill your credit card for your purchases. 
  • Confirm and track your orders. 
  • Respond to your customer service inquiries.
  • Provide promotional communication and other information to you, if you choose to receive them.
  • Offer the products you want.
  • Optimize our advertising campaigns.
  • Customize your shopping experience. 
  • We do not rent or sell your name to third-party companies for their marketing purposes.
  • We do provide your information to reputable organizations that help us to fulfill your order.